Frequently Asked Questions
When will my order ship out?
Orders ship out in 1-3 days.
How long will it take for my order to arrive?
Once shipped, orders usually take 2-4 days to arrive via USPS First Class mail. We will also provide a tracking number for the order as well.
How do I know what ring size I am?
If you already have a ring that fits you well and you know the size you can use that information, or your local jewelry store should also be able to help you see what size ring you are. Even measuring around you finger and using a sizing chart online can help you determine your ring size.
I bought the wrong size, can you make it bigger or make me another one?
We want you to be happy with your piece of jewelry! With that being said if you happen to order the wrong size item go ahead and email us at redglowsilversmithing@gmail.com within 7 days of receiving your item so we can best accommodate you.
Can you make me a custom piece of jewelry?
Yes, please email us at redglowsilversmithing@gmail.com so we can discuss ideas.
Will my jewelry tarnish/ how do I keep it shinny and clean?
Silver does tarnish /oxidize over time. The more you wear it, the less it will tarnish. For tarnishing we recommend cleaning it with a silver polishing cloth that can be found at Walmart, etc. Also avoid your jewelry contacting bleach or other harsh chemicals.